How to enable Audit log feature in Genesys?

I have been asked many ‘how to’ questions by junior team members and thought that I will share it with everyone here..

You can enable ‘Audit logs’ in just three steps

• Configure ‘Configuration Server’ to be managed by Management Framework. For assistance on configuring configuration server, please refer to post ‘Configure Configuration Server in CME’
• Enable network logging for trace level for ‘Configuration Server’ and ‘SCS’.
• As always for network logging, add connection to ‘Message Server’ from Configuration Server and SCS

I will be posting other tips and tricks shortly. If you have any tips to share or would like to know about tips on any components, let me know

Network Logging in Genesys

How to configure network logging in Genesys ?

Network logging in Genesys is a multi-step process. First, the application sends the log record to Message Server. Message server sends record to update in DB.

1. Create Log Database 

2  Initialize the database using the scripts in Message Server installation folder

3. In Message Server, add connection to LogDAP

4. In Message Server, set property 'messages\db_storage' as "true"

5. From any application object (like T-Server), add connection to the Message Server

Please note that log level should be set to network for any centralized logging. 

It is simple, isn't it?