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Showing posts with label Tricks. Show all posts
Showing posts with label Tricks. Show all posts

Monday, 26 January 2009

How to find DBID of Applications in Genesys?

In Genesys, you need to know DBID of applications to configure alarms/blocking logs from Message Server.  Ever wondered to find out DBID of the application... Here is the trick...

Open configuration manager (CME) from command prompt, using the -d command line parameter. For example, "D:\GCTI\SCE.exe -d".. That's it :-)

Now you will find the application DBID in the Application Properties Dialog box.

If you want to view the DBID by default, right click the CME shortcut and add "-d' in target text box.