How to enable Audit log feature in Genesys?

I have been asked many ‘how to’ questions by junior team members and thought that I will share it with everyone here..

You can enable ‘Audit logs’ in just three steps

• Configure ‘Configuration Server’ to be managed by Management Framework. For assistance on configuring configuration server, please refer to post ‘Configure Configuration Server in CME’
• Enable network logging for trace level for ‘Configuration Server’ and ‘SCS’.
• As always for network logging, add connection to ‘Message Server’ from Configuration Server and SCS

I will be posting other tips and tricks shortly. If you have any tips to share or would like to know about tips on any components, let me know

Configure Configuration Server in CME

The Configuration Server Application object is preconfigured in the Configuration Database. You need to make the below changes in the Configuration
Server Application in CME for Management Layer to control Configuration Server:

1. Open Configuration Manager aka CME
2. Create a ‘Host’ object for the computer on which Configuration Server runs
3. Open the Properties dialog box of the ‘Configuration Server’ Application (named ‘confserv’)
4. Click the ‘Server Info’ tab
5. Click Browse to select the Host that you created in Step 2
6. On the ‘Start Info’ tab, define the ‘Working Directory’ and ‘Command Line’ properties for the primary Configuration Server
7. Click OK to save the changes.